Version 1 · 24 July 2026
Terms of Service
Who we are
Svare is operated by Arkay Labs Ltd, a company registered in England and Wales.
What Svare does
Svare connects to your email and your Shopify store and drafts replies to customer support messages. Every draft is a suggestion. A human on your team reviews it and approves it before anything is sent. Svare is provided to businesses, not to consumers.
Your account
You are responsible for keeping your account credentials safe and for any activity that happens under your account. You must have the authority to connect the mailbox and the store you connect to Svare.
Acceptable use
You may not use Svare for anything unlawful, put an abusive load on the service, try to breach or probe it, or resell it without our agreement.
Your data
You retain all rights to your data. We process it only to provide the service, in the way described in our Privacy Policy.
Availability and changes
Svare is a pre-launch, beta service provided as is. Features may change as we develop the product. We may suspend an account that breaches these terms.
Liability
To the extent the law allows, our liability is limited to the fees you paid us in the 12 months before a claim. Nothing in these terms excludes liability that cannot be excluded by law, such as liability for fraud.
Governing law
These terms are governed by the law of England and Wales.
Questions: admin@svare.ai